Agencies

Alaska Department of Commerce, Community, and Economic Development

For Alaska Residents Only: If your issue is unresolved by Tilia Inc., please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Texas Department of Banking

After first contacting Tilia Inc., if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to...

New York Department of Financial Services

New York customers can direct unresolved complaints to: Consumer Assistance Unit NYS Department of Financial Services One Commerce Plaza Albany, NY 12257

Maryland State Bank Commissioner

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Tilia Inc.

Illinois Department of Financial Institutions

For complaints directly to the Illinois Division of Banking, please send correspondence to: Illinois Division of Banking 320 West Washington Street

Florida Office of the Controller

For complaints directly to the Florida Office of Financial Regulation, please send correspondence to: Florida Office of Financial Regulation 200 E.

Colorado Division of Banking

COLORADO MONEY TRANSMITTERS ACT CUSTOMER NOTICE Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes.

California Department of Financial Protection and Innovation

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, by e-mail at consumer.